Effective Date: May 1, 2025

At SynapseSocial LLC-FZ ("Company", "we", "us", or "our"), your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website www.synapses-social.com ("Website") or use our services.

By using our Website or services, you agree to the practices described in this Policy.

1. Information We Collect

We collect the following categories of personal data:

1.1. Information You Provide Directly:

• Full name, email address, phone number, and company name
• Account login credentials (if applicable)
• Information submitted via contact forms or inquiries

1.2. Automatically Collected Information:

• IP address
• Browser type and device information
• Pages visited and time spent on the Website
• Cookies and tracking data

2. How We Use Your Information

We use your personal data to:

• Provide and improve our services
• Respond to inquiries and customer service requests
• Customize and personalize your experience
• Send relevant updates, newsletters, or marketing communications (with consent)
• Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze site performance, and provide targeted advertisements.

You may control or disable cookies through your browser settings, but this may affect the functionality of our Website.

4. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share information with:

• Third-party service providers (e.g., hosting, analytics, payment processors)
• Law enforcement or regulatory authorities when required by law
• Business partners and affiliates (with your consent)

5. Data Retention

We retain your data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations.

6. Data Security

We implement robust technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no online platform is completely secure, so we encourage responsible data sharing.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain processing
• Withdraw consent at any time

To exercise any of these rights, please contact us at support@synapses-social.com.

8. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of our services indicates your acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to make a request, please contact:

SynapseSocial LLC-FZ

• Address: Office# 602 Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.
• Email: support@synapses-social.com
• Phone: +971 52 965 0447